Alarms
The Alarms feature in Efento Cloud provides an overview of all active and past alarms for your Organisation. It is accessible to all users, regardless of permission level (Administrator, Manager, or Analyst).
Alarms Preview
In the Alarms menu, you can see a list of current and historical alarms. Each alarm has a status:
Active – The alarm threshold is currently exceeded
Inactive – The threshold was exceeded in the past but has not yet been confirmed
Confirmed – A user has acknowledged the alarm, and the sensor measurements are no longer exceeding the threshold
Alarms can only be confirmed when sensor measurements have returned within normal thresholds.
Alarm detsils
To quickly review the notifications sent for an alarm, including the channels, users, and timestamps, click the Show details button in the Notification column. A dialog box will display all relevant information.
To view when the alarm occurred on a chart, click the Preview icon (chart symbol) on the right side of the alarms table.
For detailed sensor data during the alarm period, click the sensor’s serial number in the list. You will be redirected to the Sensor’s details page, showing measurements over a 4-hour period, with the moment of the alarm highlighted by a red circle on the chart.
Confirming Alarms
The Confirm function is used to mark alarms that have already been resolved, indicating that the situation has been addressed and measurements have returned to normal. This helps maintain an accurate alarm history and prevents unnecessary notifications for resolved events. To confirm an alarm:
Click the Confirm button in the alarm list.
Optionally, enter a comment describing the cause of the alarm or the actions taken to resolve it.
This comment will be displayed when hovering over the Confirmed status in the alarm list.
Adding a comment is recommended for documentation purposes but is not mandatory.
Once confirmed, the alarm status changes to Confirmed, and the system recognises that no further immediate action is required for that event.
Exporting Alarm List
Efento Cloud allows users to export a list of alarms for record-keeping, reporting, or analysis. This feature is available to all users, regardless of permission level. To export the alarm list:
Select the desired time range in the upper-right corner of the table
Click the Export alarm list button
The alarm list will be sent as a PDF file to the email address associated with your Efento Cloud account.
Sorting and filtering alarms
You can sort alarms by:
Date of occurrence
Status
Alarm type
Cause
Current sensor measurement
Rule name
Notification recipients
Additionally, you can:
Search for a specific sensor by name or serial number
Limit the date range for displayed alarms
Display only alarms for a selected location using the location menu on the left
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