NB-IoT sensors
You must have Administrator or Manager permissions to perform this action.
Before you start
Before adding sensors, ensure that:
you have a valid sensor licence to add sensors,
you have a valid licence that allows you to activate NB-IoT SIM card.
Both licences can be obtained by entering an activation code. If you did not add the activation code during onboarding, you can do it at any time in the Licence Manager section.
Adding NB-IoT sensors
To configure NB-IoT sensor:
download the Efento mobile application from Google Play store
Log into your Efento Cloud account, navigate to the main menu (three lines in the upper left corner)
Select Organisation settings -> Add sensors -> choose NB-IoT
Follow the on-screen instructions to complete the configuration process.
Troubleshooting
If you are not able to add a sensor use the following guidance to resolve common problems:
Ensure the sensor is powered on.
Confirm the sensor is within the coverage area of the NB-IoT network.
Verify that the SIM card is properly installed and activated in the device.
Check the PLMN and APN settings. If you are unsure how to configure them, start by setting both to “Auto”. If the issue persists, contact your connectivity provider for the correct settings.
Make sure the sensor has not already been added to another Organisation, as this may prevent it from appearing in your list.
If problems persist after these steps, consult the support team at help.efento.io for further assistance.
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