First steps

Create your Organisation

Efento Cloud uses a multi-tenant architecture, where each Organisation functions as an independent, isolated workspace. All measurement data, users, and configuration settings are stored exclusively within that Organisation, and no users outside of it can access its data.

Organisations make it possible to share sensor data with multiple users, create a structured hierarchy of locations for organising sensors, and assign view or modify permissions for individual locations to selected users.

During onboarding, you will be prompted to create and name your Organisation. As the owner, you receive full administrative rights, including the ability to invite additional users and configure sensors.

Select Organisation name and click Next.

Select how would you prefer to configure your devices

Efento Cloud supports both Bluetooth Low Energy (BLE) sensors and NB-IoT sensors, and the configuration process depends on the type of devices and gateways you are using. Before proceeding, please identify the hardware installed in your system and select the appropriate configuration method:

• NB-IoT sensors or Bluetooth–LTE Gateway: The recommended and most convenient method is to configure these devices using the Efento mobile application.

• Bluetooth–Ethernet Gateway: Configuration can be performed either through the Efento mobile application or via a web browser. For ease of use and reliability, we recommend using the mobile application.

Please select the type of devices and gateway you are using and fpress Next.

Add activation code

An Activation Code is used in Efento Cloud to add the services and resources purchased for your Organisation. Entering a valid activation code assigns the corresponding service packages to your account. Depending on the purchased plan, an activation code may include:

• Sensor licences – allow you to add a specified number of sensors for a defined time period.

• NB-IoT and/or LTE SIM activation licences – required to activate and use SIM cards with NB-IoT or LTE gateways.

• Notification credits – used for sending SMS messages or initiating phone call alerts.

After entering the activation code, the assigned services become immediately available for use within your Organisation.

After the activation code is entered, the system will display a summary of all services included in the code. Review this information and click Next to confirm and add the services to your Organisation. If anything appears incorrect or unexpected in the list, please contact our support team at help.efento.io before proceeding.

Add your phone number

Efento Cloud allows users to receive SMS and phone call notifications. To enable these features, you must add a valid phone number to your account. You can provide your phone number during the onboarding process or add it later at any time from the Profile Settings section.

After entering your phone number, click Send code. A code will be sent via SMS; enter this code in the verification field to confirm your number. Once the number is successfully verified, click Next to continue.

If you do not wish to add a phone number at this stage, select Skip to proceed without enabling phone-based notifications.

Add your devices

Configure your devices to add them to the Efento Cloud platform by following the on-screen instructions provided during the onboarding / setup process. If you require additional guidance, this user manual includes detailed instructions for adding each device type: the LTE Gateway, the Ethernet Gateway, and NB-IoT sensors. Refer to the relevant section for step-by-step assistance.