> For the complete documentation index, see [llms.txt](https://docs.efento.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.efento.io/efento-cloud/advanced/organization-settings/topping-up-the-sms-phone-call-pool.md).

# Topping Up the SMS / Phone Call Pool

To send SMS or phone call notifications, your organization must have an available pool of messages and calls. You can view the current balance in **Organization Settings**.

To increase the pool:

1. Purchase an SMS / phone call package from Efento.
2. In **Organization Settings**, click the **Add +** button next to the **Available SMS / Phone Calls** field.
3. Enter the activation code you received with your purchase and click **Next**.
4. Verify that the number of added SMS / phone call credits matches your purchase. If the values are correct, confirm and save the changes.

If the code is valid, the number of available SMS messages and phone calls will be increased according to the purchased package.


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